Business Chief US and Canada January 2023 | Page 49

PEOPLE | UPSKILLING
Leveraging learner data , Udemy matches employees with on-demand content that directly aligns with their learning and career objectives . “ We have a powerful community of real-world expert instructors that create high-quality , fresh and relevant content , allowing learners to customise their learning paths and ultimately help them achieve personal and professional goals ,” says Greg .
Suneet tells Business Chief that the most common pitfall PwC sees when organisations try to implement an upskilling program is that they are too general .
“ Reskilling efforts need to be versatile and personalised to each employee ’ s background and current experience – it ’ s not a one-sizefits-all approach . If businesses want to get the results they intend , personalisation is a key to a return on investment .”
When creating a digital upskilling program , businesses should have an adaptable and scalable upskilling experience that can help keep their workforce ahead of the curve , says Suneet – pointing to ProEdge , a PwC Product that gives employees access to a tailored library of online courses designed to meet each company ’ s upskilling goals .
Suneet highlights PwC ’ s work with a big-box retail chain in creating a more techenabled future by eliminating manual tasks . “ Leaders were eager to reduce the time teams spent on manual tasks so they could contribute to the company ’ s future in new , exciting and innovative ways . ProEdge , in tandem with other solutions , was used to train employees to build their own automations and introduce capabilities that could remove thousands of hours of manual processes per year .”
READ THE FULL STORY
businesschief . com 49