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are imperative to establish clear decisionmaking and transparent reporting , so transformations can both move at speed and adapt to change ,” adds Greg .
What traits best serve a Chief Transformation Officer ? So , what leadership characteristics are needed in a CTO to make transformation successful ?
According to research from PMI and Accenture – credibility , vision , trustworthiness , strategic thinking , and honesty ranked most highly in terms of favourable qualities of CTOs .
Tahirou Assane , Director of Brightline Initiative at PMI , who led the development of the Organisational Transformation Series and pioneered the first Digital Transformation Action Conference , says that while transformation objectives across organisations may differ , the fundamental requirements are universal .
“ They must be able to balance short-term and long-term goals , create stakeholder buy-in for these goals , and foster a culture where employees and customers alike feel positive about their experiences .”
Tahirou says CTOs should be strong communicators , as they are in place to frequently make tough decisions and challenge the status quo , and to do so , they must be able to instil confidence in their vision .
According to one CTO working in the luxury retail industry , transformation without high emotional intelligence just isn ’ t impossible . “ All we do is change , and all we do is lead through influence . I have zero profit and loss accountability , no decision rights . All I have to do is to convince people every day to do the right thing for the future ,
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