Expert Panel
PURPOSE | LEADERSHIP
Expert Panel
Rob Volpe
An empathy activist , speaker , business strategist and CEO of Ignite 360 , a San Francisco-based consumer insight and strategy firm where he leads a team of insights , strategy and creative professionals elevating human understanding to release untapped potential for the world ’ s leading brands . He is also the author of Tell Me More About That : Solving the Empathy Crisis One Conversation at a Time .
Cheryl Fields Tyler
The founder and CEO of Blue Beyond Consulting , a management consulting firm in San Francisco working with Fortune 500 firms , nonprofits , and governments to design and implement large-scale business transformation efforts . She has more than three decades of consulting experience , is a member of the Forbes Business Council , and was honoured as a 2020 For All Leader of the year by the Great Place to Work Institute .
Rhys Cater
A digital leader and heads up the UK business for Stockholmheadquartered Precis Digital , an award-winning , data-driven digital marketing agency that has been vogted one of the UK ’ s best places to work in the Best Workplaces Awards . He manages and scales the UK business , and leads privacy , analytics and marketing ethics strategy for the entire Group . He is a former Google consultant .
“ Business has a new driver – moral capital ,” declares Fields Tyler . “ People want businesses and their leaders to take a stand , but they also want them to create the shared context of values , information , capabilities , and connection to help break the cycle of mistrust . And this is where empathetic leadership comes in .”
Empathetic leadership – from a nice-tohave to strategic business imperative Empathetic leadership is nothing new , but it has taken on fresh significance . Long considered a ‘ soft skill ’ – the antithesis of strength , success , and resilience , all skills traditionally associated with business – empathetic leadership has been gaining momentum in recent years and is now widely considered the most effective leadership trait in 2022 .
“ We ’ ve been heading toward this embrace of empathetic skills for over a decade now with the growing awareness that EQ [ emotional quotient ] is as important as IQ [ intelligence quotient ],” explains Rob Volpe , an empathy activist , speaker , business strategist and CEO of Ignite 360 , a consumer insight and strategy firm based in the San Francisco Bay Area . businesschief . com 53