PURPOSE | LEADERSHIP
Benefits include employee morale , motivation , and productivity The benefits of empathetic leadership are undeniable and far-reaching . “ Everyone benefits when an empathetic approach is employed ,” Volpe tells Business Chief . “ When you take the perspective of someone else , it enables you to understand their needs and incorporate them into all elements of your work .
“ Companies make better products or services that meet the needs of their consumers . And with empathetic leadership , employees feel more support and are able to handle work-life balance . They are also more innovative and less likely to leave the organisation . Empathetic leadership helps get everyone on the boat rowing in the same direction .”
In fact , numerous studies reveal the positive impact of a culture of empathy on employee morale , motivation , loyalty , tenure , and productivity , with Catalyst research finding empathy to be a key driver of employee outcomes like innovation , engagement , and inclusion .
Rob argues that pretty much any business success story has empathy at its core , and believes empathy is fundamental to so many of the skills we need to excel . “ Understanding and practicing the principles of empathetic
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