I began my professional career at a law firm where I advised attorneys on innovation patterns . I started to realise that I actually liked being an innovator myself , rather than reading about and supporting other people ' s innovations . I wanted to do something where the impact of my work was visible every day .

At Intuit , I led the development and modernisation of their data infrastructure as the Head of Data Science and Machine Learning Engineering / Principal Data Scientist . I then served as StubHub ’ s CDO and Head of US Engineering , where I championed their company-wide data strategy and oversaw the execution of a complete data transformation .

Every day , I think back to about three years ago , when I decided to join JLL Technologies ( JLLT ). It ’ s one of the best decisions I ’ ve ever made .

How challenging have the last few years been for you and JLL given the pandemic and global economic uncertainty ? The pandemic resulted in an increased need for data , as both building managers and occupiers required a greater understanding of their surroundings from a safety perspective . As a result , many real estate firms have only recently begun to think about how to leverage their property data , from leasing agreements to building occupancy rates .

Companies in the commercial real estate ( CRE ) industry and beyond are starting to recognise that becoming a data-driven enterprise provides them with valuable insights to better serve clients , maximise long-term value for investors and the broader organisation , and work towards strategic business goals – from reducing environmental impact to facilitating safer ways of working in a post-pandemic world .

At JLL , for example , we have created an easily accessible , traceable data platform from all of our data sources that anyone in JLL can use . It ’ s the most comprehensive , trustworthy and organised data in the CRE space , enabling us to function as a unified organisation and provide our clients with sharper market insights .

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