Business Chief US and Canada November 2023 | Page 66

LEADERSHIP | BOARD COMMUNICATION
ABOUT METRICSTREAM
MetricStream is a global SaaS leader in the fields of integrated risk management and governance , risk and compliance ( GRC ) solutions .
Since 2003 , the company ’ s talented team members have been empowering organisations to accelerate growth via risk-aware decisions . MetricStream ’ s ultimate mission is to ensure they have the necessary tools to transform risk into a strategic advantage .
The ConnectedGRC program and three product lines – BusinessGRC , CyberGRC and ESGRC – are based on a single , scalable platform that supports clients wherever they are on their GRC journey .
Headquartered in San Jose , California , the business also has an operations and R & D centre in Bangalore , India , as well as sales and operations support staff based around the world .
“ Collective communication on corporate performance , strategy , risks , regulatory adherence and decision making is important . But , in addition , tapping individuals for their areas of expertise is also very valuable .”
Kapoor ’ s own playbook on improving communication with board members includes the following methods :
• Regular meetings
• Clear and concise reporting
• Periodic email updates
• Transparency on financials
• Feedback mechanisms
• Tailored communication that caters to the unique needs of board members

MetricStream Platform

66 November 2023