PEOPLE | LEADERSHIP DEVELOPMENT

Anthony Stephan Chief Learning Officer , Deloitte US Personalisation remains L & D holy grail Exponential change within technology , combined with the advent of generative AI , has given L & D professionals an opportunity to personalise the learning process in a way that , up until now , they could only dream about .

To this community , personalisation has long been the holy grail , but was always agonisingly out of reach . Instead , the one-size-fits-all approach has continued to linger .

On the flipside , Deloitte ’ s Project 120 is aimed at tailoring development so that it takes into account an individual ’ s background , experiences and knowledge .

“ In addition to emphasising the importance of business outcomes , we ’ re changing how people learn new skills and develop their careers ,” Stephan explains .

“ We ’ ve discovered in our research that Gen Z thinks differently and is much more comfortable with remote learning than prior generations . We aim to tailor our L & D experiences to each person ’ s individual needs and preferences .

“ This means we need to add more content , to more channels , for more people , so they can learn in the way that best suits them .”

Developing the next generation of leaders A major challenge these days when it comes to education is that traditional universities are struggling to match the speed of technological change .

However , this has presented Deloitte with a golden opportunity to proudly fill that role

74 November 2023