Business Chief US and Canada September 2022 | Page 57

PROFIT | AI
BC : Is the C-Suite resistant to the adoption of AI ?
AR : I don ' t think the C-Suite is necessarily resistant to the adoption of AI as much as they do not appreciate the importance of AI in transforming the organisation . Even if they appreciate the importance of AI they are not fully aware or equipped to handle the challenges associated with designing , building , and deploying AI across the enterprise . Organisations that were early adopters of digitisation are better equipped to expand their digital transformation initiatives into automation and AI initiatives . They are better able to capitalise on the move to cloud and the resulting use of AI / ML on the cloud to centralise the data and gain better cost efficiencies and decision effectiveness . of digital transformation . Setting up a Centre of Excellence , designating clear ownership , and recruiting the right senior management are critical CEO functions to ensure that their company is not left behind in the AI race .
AB : Yes and no , CEOs are constantly being reminded of the value AI can deliver but not all are benefiting . There is still a big gap between the leaders and the followers , as you would expect . Whilst this is closing , there is still a lot of resistance within midmanagement levels within the enterprise .
AB : No , it is the balance of the change that AI will bring . Over the last few years we have completed 100s of POCs but in the last 18 months there have been better ways to manage the challenges of getting the benefits from AI . The main challenges are that of ROI ( how to measure ), deployment ( going beyond the POC ) and that of trust and ethics .
Making sure you have these three core elements managed will ensure better success and bottom-line success in the adoption of AI across the Enterprise .
BC : With a talent shortage and skills gaps , can AI help solve these issues ?
AR : AI is being used by HR departments to both source talent and also match individuals with the right skills to the right
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