TRANSPORTATION capabilities allowing shippers visibility to all loads regardless of carrier .
Implementing new technology has allowed J . B . Hunt to provide supply solutions to a new audience – small-to-medium-sized businesses . Platforms like J . B . Hunt 360 can provide less-than-truckload ( LTL ) solutions for shipments that are too heavy for a parcel carrier and too small for a full truckload .
“ The platform is cost effective , and that opens the door for business with a variety of shippers that would have considered someone like J . B . Hunt too big to address their needs ,” Black says . “ We ’ re bringing Wall Street service to Main Street businesses .”
In addition to technology for shippers and third-party carriers , J . B . Hunt also developed a mobile app for its company drivers in 2015 . The company also provides its drivers with Samsung tablets , helping reduce the use of paper . J . B . Hunt
“ We ’ re using technology to connect shippers and carriers instantaneously ” – Tracy Black , SVP of IT
continues to develop its internal technology and is leveraging the tablet for voice calls with a dispatcher or customer , as well as allowing submission of electronic signatures .
In the future , Black ’ s team is looking to add a virtual personal assistant with alert notifications such as providing the drivers specific instructions for their next customer location .
People Powered In order to adapt to changes in technology , J . B . Hunt is investing to build proactive , predictive intelligence and to hire quality , forwardthinking employees . Currently , the company ’ s engineering and technology department includes almost 700 software engineers , 80 logistics engineers and 100 data scientists and black belts .
“ We ’ re shifting our focus from operational efficiencies to being technology leaders and experts ,” Black says . “ We ’ re implementing
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