IT IS SOMEWHAT surprising to hear that ServiceNow CEO John Donahoe , a man undoubtedly at the top of his game , locates his footing within the cloud computing giant , as at the very base of the hierarchal tree …
“ I am a servant leader ,” he tells us . “ It ’ s a model I learned in business school at Stanford . As CEO , I don ’ t see myself at the top of the organisation . I ’ m at the bottom , working to make everyone else successful , starting with our customers . Servant leadership demands constant listening and learning . I learn from everybody , from every encounter . I seek feedback and I strive to get better every day . I ’ m also competitive . I like to win . So , I work hard to serve our customers , our employees and our company , and to be the best leader I can be . It ’ s a never-ending journey .”
Donahoe joined the cloud-providing enterprise software company ServiceNow ( based in Santa Clara , California ) in April 2017 as President and Chief Executive Officer . He came with a robust CV , his previous role being CEO of eBay from 2008 to 2015 , during which he oversaw the eBay , PayPal and eBay Enterprise businesses with revenues more than doubling to $ 18bn and market
“ Like any period of change , some jobs we know today will disappear – technology will offer better ways of doing that work , whether that ’ s automating routine tasks or making mobility driverless ” value increasing over 250 % to $ 80bn .
Prior to eBay , Donahoe spent more than 20 years at Bain & Company , starting as Associate Consultant and rising to become the firm ’ s Chief Executive Officer . Donahoe still serves as Chairman of PayPal and is also on the board of directors of Nike and the Bridgespan Group , a nonprofit advisor for mission-driven organizations and philanthropists . We caught up with the Dartmouth College and
12 April 2018