LEADERSHIP & STRATEGY
smart – understand the technology and the opportunities it creates for your business . Don ’ t wait – don ’ t underestimate the speed of change . Most importantly , understand how to harness data . AI will be ubiquitous . Using your data effectively with AI will drive competitive advantage .
How are you shaping ServiceNow and how are you creating individual employee buy-in to your ethos and philosophy ? I am meeting with employees worldwide to share our purpose and culture , and our focus on driving customer success and building a great , enduring company . We call it our Global Purpose Tour , which we ’ re finishing up right now in Asia Pacific with stops in Sydney , Singapore and Hyderabad . Our purpose : we make the world of work ‘ work ’ better for people . Going forward , everything we do will be designed to activate and fulfill our purpose . We ’ re driving clarity and alignment about ‘ why ’ we are here ( our purpose ), ‘ what ’ we are doing ( our strategies ), and ‘ how ’ we will accomplish our goals ( our culture ). Investing in talent is a priority for me , and we are evolving our company brand to reflect our purpose . This is an exciting time for us and employees are responding enthusiastically to our journey ahead .
What is the most important lesson you have learned in business during your tenure at some of the biggest companies ? Success starts with a continuous commitment to learning and personal growth . I believe deeply that no-one cares more about your career than you do . Whatever your ambition , each of us must take ownership of our career development and our aspirations . No one else will do it for you . Find meaning and purpose in your work . Be clear about your goals , about how you want to integrate your professional and personal lives . Find the right balance for you . Careers don ’ t unfold in straight lines . Often , the most meaningful experiences are the most unexpected . If you do the hard work of managing your own career , I believe everything else takes care of itself . Yes , sometimes luck and circumstance will play a role in the opportunities you have , so be ready for every opportunity , and find satisfaction and meaning in every job you have .
20 April 2018