LUMEN
LUMEN – A SECURE ‘ DIGITAL EXPERIENCE ’
There has been a significant rise in DDoS attacks during the global pandemic . Lumen has created a simplified way for businesses to quickly deploy the security solutions they need to protect themselves from DDoS attacks . “ Late last year we saw a 1200 % increase in emergency DDoS orders from customers who have business critical applications and do business over the internet ,” reveals Lumen ’ s Vice President for Global Security Services , Christopher Smith .
“ Our team is available in the chat should customers need any help or advice ”
CHRISTOPHER SMITH , VICE PRESIDENT ,
GLOBAL SECURITY SERVICES , LUMEN
To meet the needs of those suffering from DDoS attacks , Lumen launched a self-service portal on Lumen . com . Customers can educate themselves on the offer , get a quote online , agree to some simple commercial terms , and log in to mitigate the attack by themselves . “ Our team is available in the chat should customers need any help or advice ,” says Smith . “ It ’ s all completely automated and takes less than 15 minutes to get businesses protected .” you ' re paying really expensive people to do . We have automated that , and we don ' t charge separately for it . It ' s built into our products .”
Partnering to Protect Smith believes it ’ s impossible to have a relevant security practice without partnerships . With so many threats and options to counter them , collaboration is key to deliver protection with equipment , software and services . “ We leverage partners such as Fortinet and Palo Alto for the firewalls , WEF equipment and DDoS scrubbers that you can put in a data centre to protect your edge or SD-WAN devices ,” he says .
Lumen is a platform services company , so it procures , stages and sets up equipment like firewalls for its customers . “ We manage them on their behalf , along with any endpoint software or SIEMs they already have ,” says Smith . “ Firewalls are turning into
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