LEADERSHIP
“ The rate of technological change will arguably be faster in the next several years than in the past 25 combined ”
JIM BUREAU CEO , JAGGAER
With digital leadership drastically changing in the last few years , Rodney Zemmel , Global Leader of McKinsey Digital , adds that “ it ’ s now the determining role in leading successful digital transformations . Today , it is the role of the CEO that can truly affect the scale of change and commitment required for a digital transformation to be successful . Pre-COVID , businesses were already shifting to this new ‘ digital era ’ but now more than ever digital touches every corner of a business and success depends on its ability to generate new value from digital .”
The essential traits of a digital leader When it comes to being a digital leader , Bureau emphasises , “ the essential traits are the same today as before the pandemic . The difference lies in their urgency and significance . Digital leaders have vision , ingenuity , a collaborative spirit , and a relentless focus on customer success .”
Since the outbreak of COVID-19 , “ the pandemic highlighted the need for agility and resilience , and the fact that honing these two organisational traits should start well before disruptive events occur .” As a result , “ business and technology leaders are speeding up digital investments and strategies to survive and recover from the health crisis . In the longer term , they ’ re also tapping automation to act faster and create space to think bigger and more strategically ,
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