Business Chief US+CAN Magazine April 2021 | Page 43

Rodney Zemmel
Jim Bureau
LEADERSHIP were forced to transition into a new way of doing things practically overnight . Everything from partner and supplier communication and negotiations , contract reviews and approvals , internal collaboration , receipt of goods and supplies , and more , had to be rethought for a remote working environment ,” reflects Bureau .
“ As an essential service , banks needed to source personal protective equipment ( PPE ) for staff at a short notice , and in a manner that didn ’ t require in-person signature . Companies , public sector organisations , and educational establishments required completely paperfree procurement processes to avoid supplier on-site visits for bid delivery . These teams also needed centralized remote access to verified supplier data , so they could quickly purchase critical supplies in the event of an emergency .
“ Digital leaders offered direction around how to best leverage existing cloudbased infrastructure , and where to make additional investments , to preserve business continuity and reduce unnecessary risk while organisations made this shift to remote operations .”
Before COVID-19 , technology pilots were carefully planned and slower to move . However , the pandemic has highlighted the

Rodney Zemmel

GLOBAL LEADER OF MCKINSEY DIGITAL
" To be a digital leader you need to put digital technologies at the center of your business ’ operation and strategy . Companies that are doing this right and winning are investing in technology , data , processes and most importantly , their people ."

Jim Bureau

CEO JAGGAER
Experienced leader that motivates and empowers individuals creating highly effective and accountable organizational culture . Have grown and sold private equity lead organizations as well as large scale publicly traded companies to sustained growth . Highly skilled in organizational change management .
value of speed . “ The immediate priority for all digital leaders is to build a forward-thinking , adaptive culture that embraces innovation and experimentation . Transformation happens much faster when folks at all levels of the organisation are bought in , raise ideas , and play their part in driving digital initiatives forward .” While many businesses were already on a digital transformation journey before COVID-19 Zemmel adds that “ the reality is 70 % of digital transformations fail to achieve their
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