Business Chief US+CAN Magazine August 2020 | Page 318

MASTERCARD
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“ Mastercard has very rigorous business continuity plans that are tested regularly so we are ready to respond when an unexpected crisis happens , such as COVID-19 ”

— Mohammed Kamal , Senior Vice President , O & T , Mastercard the big things that makes Mastercard unique compared to some of our competitors .”
Kamal adds : “ When I look at digital transformation and being disruptive , it is important to move from a place where the digital and core businesses are not separate to be successful . The core business itself has to evolve into being digital rather than adding a digital veneer and keeping the existing core processes in place .” This approach is something that Kamal sees as fundamental when digitally transforming business operations . “ It ’ s visible when you look at a company , which ones have added digital as an afterthought , versus which companies actually reinvented themselves to be digitally native . Much of the time the result is a hybrid . Sometimes you ’ ll see competing products within an organisation , some that are digitally enabled but which obviously started off in more of
AUGUST 2020