MSU FEDERAL CREDIT UNION
332
The pandemic has resulted in many industries accelerating their digital transformation journeys and adopting new processes in order to avoid disruption as much as possible . However , financial institutions like MSUFCU were already ahead of the curve . “ Digital has always been a focus and a priority of ours ,” affirms Maxim . “ We ’ ve built robust IT and UX teams in house to allow for greater control , which has enabled us to be extremely responsive to our members ’ needs . Having the in-house teams allows us to be nimble , agile and ready to
“ I ’ M FOCUSED ON CHAMPIONING INNOVATION ACROSS THE ORGANISATION AND ANALYSING EMERGING TRENDS AND TECHNOLOGIES ”
— Benjamin Maxim , Assistant Vice President of Digital Strategy and Innovation , MSUFCU
AUGUST 2020