EMERGING TRENDS AND INNOVATIONS AS A RESULT OF COVID-19
problems for the investment management industry , because you are faced with the challenges of not being able to give guidance on any aspect of it , but life must go on . You have to make some assumptions and carry on , and I ’ m sure the public will understand if you ’ ve got some elements wrong . But I think we ’ ve got to deal with fighting the virus at the moment and I have no doubt that things will get better however this is the current landscape for the investor management industry .”
EMERGING TRENDS AND INNOVATIONS AS A RESULT OF COVID-19
Krishnan believes that “ every cloud has a silver lining ”. First and foremost , Krishnan highlights that the drive to digital has been extremely fast . “ I think a lot of the industries due to COVID-19 have become digitally savvy and responsible . A record number of people have begun to use digital apps - at Capgemini we conduct a lot of research reports relating to retail , banking and fintech - interestingly 80 % of people surveyed do not want to go into a bank , and will not choose a bank if they are not able to use a digital way
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