LEADERSHIP & STRATEGY
“These are unprecedented times and investor management is front and centre ”
— Sankar Krishnan , EVP and Industry Head , Banking and Capital Markets , Capgemini
44 the healthcare industry adopting 3D printing capabilities to mass produce personal protective equipment ( PPE ); the insurance industry using drones to survey damages ; and the finance industry using chatbots to continue its services to customers . Across each industry , we are seeing these kinds of deployment , resulting in business operations , as we know them , evolving very quickly and out of this will come new business models .”
With digital innovations and implementations on the rise , Krishna believes that this increase in use of digital solutions for investor relations due to COVID-19 is an interesting concept to see how these disruptive technologies will be used in day to day operations . “ Given the fact that 2020 is pretty much written off , it is not going to be so much about 2020 , it will be more forward looking at 2021 and beyond . One of the good things that have come out of the virus is the lowering of interest rates . So even though you may lose 2020 , 2021 and beyond will have low interest rates for
AUGUST 2020