TECHNOLOGY
From the moment he became CIO of Texas Trust Credit Union ( TXTCU ) just over three years ago , Ron Dinwiddie had his work cut out . Faced with legacy systems , ageing equipment and under-qualified staff , he was tasked with not only putting out fires , but rolling out a completely new approach to IT across the entire company . Nearing the end of its transformation , TXTCU is reaping the benefits that come with a next generation IT landscape while ensuring that this translates to increased opportunities for its members . Business Review USA & Canada speaks to Dinwiddie to get a closer look at how a company-wide IT transformation was delivered , and how this has set up the company for growth .
“ Our CEO had been here for two years at the time ,” says Dinwiddie , recalling when he first took on the role . “ He took over from a CEO that was just dedicated to increasing net worth – if a computer turned on , then it was good enough to keep . There was pretty much no investment in technology .
“ When I talk about building IT infrastructure , it was everything - we had to rebuild the internal network and we went to a completely virtual environment . When I arrived , there were 45 servers spread across many locations – every branch had its own server .”
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