SUPPLY CHAIN
MILLSTONE STARTED IN 2000 AND EMPLOYS JUST OVER 500 PEOPLE AT THREE SITES
and quality processes , quickly ,” advises Williams . “ And our focus on quality has definitely been the biggest driver of our success , the fact that our customers can come into our facility and understand immediately that we match their commitment to quality .”
Alongside quality sits a commitment to customer service that has helped Millstone to achieve such success . “ I think one of the things we like to pride ourselves on as well is that Millstone has never lost a major customer . So , I think that ’ s a tribute to our culture of quality and our culture of customer service being our number one priority ,” Huie enthuses .
This culture within Millstone drives everything that the company does . “ We are a relatively flat organization , where we empower individuals to make the right decision , and the right decision , ultimately , is what is right for the patient ,” Williams advises . “ The products that we touch on a daily basis impact the lives of patients , and we ensure that our culture drives decision making but ensures that we are living up to our obligation to service that patient .”
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