HEALTHCARE
“ If we continue at the pace we ’ re going , Guthrie will become a household name ”
– Grace Jackson , VP Procurement – Supply Chain
all the new technology and lay it on top of bad processes . There was a lot to do in terms of our operational performance and processes , taking the waste out of the system , and really trying to focus on those valueadded services we ’ re providing . Then – and only then – can the technology be layered on top as an enabler .”
The challenge for Jackson and her team was the concept of doing business in a different way , and the accompanying change management required . The focus on improvement meant that the vision has stayed the course regardless , as Jackson continued to implement lean methodologies around the supply chain , and use evidence-based workflow on the clinical side to bring
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