ramp up quite a bit . With our technology know-how and our team of innovators , I think we can offer new solutions that can help our customers . We are reaching out and collaborating with many different companies in the technology space to make this possible and discuss the changes in the industry .”
Over the years , SiteOne has become an analytical company , putting more emphasis on understanding market trends . “ As we continue to grow , we look at our customers by their specialty so that we can better understand how to support them with product needs , replacements and recommendations ,” says Kramer . “ We evaluate the line of business they operate within and geographic location closely to better understand how we can continue to help our customers grow in the industry .”
Kramer explains that the team values and philosophy is a key to the success of his technology group . “ We take pride in our company culture . We are very collaborative , conduct our operations with high integrity , and are very humble . As we continue to grow our team , it ’ s important that new team members we bring on share the same vision .”
In addition to working with Stratix for its Mobile mobile point of sale application , SiteOne is collaborating with Fuze and V2 Soft . “ Fuze is currently the phone system for all of our branches , while V2 Soft helped us to redesign our support platform for our project services application . This system is used to help our customers submit a design and take-off of materials for a job they are bidding . V2Soft has also helped as we have grown our QA service offering .”
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