Business Chief US+CAN Magazine December 2020 | Page 3

FOREWORD 2020

– a year like no other .
As we enter into the final month of 2020 , our cover features Michael Kanaan Director of Operations , U . S . Air Force and MIT Artificial Intelligence Accelerator , on its mission to use AI to increase capabilities while addressing societal demands . “ Our efforts stretch across three main lines [...] It ’ s all about making AI real for our workforce ,” comments Kanaan .
With AI continuing to prove its value across multiple sectors and business functions , Andi Britt , Senior Partner at IBM Talent & Transformation , IBM Services Europe and Chris Huff , CSO at Kofax , take a look at the innovative technology from a HR perspective and the ways in which it is reinventing processes .
Other leaders featured include Charlotte Bancilhon , Associate Director , BSR on the importance of shared value and trust to drive effective stakeholder engagement , and the impact of COVID-19 ; and Fuad Chapra , Head of Family Business , KPMG ( Saudi Arabia ) provides his expert insight
on investment management benefits and trends . “ Similar to other industries , technology has become increasingly important to enhance customer experience ,” says Chapra .
Elsewhere , we discover what it means to be a digital brand in today ’ s world , in our roundtable discussions with McKinsey , Toluna and Ebiquity . While Vikas Butaney , Vice President and General Manager of Cisco IoT , explains how companies can get the most out of IoT ; and Ray Joyce and Steve Gill HR Services at EY discuss the rise of human and AI collaboration in HR operations .
Finally to end the year , our December Top 10 ranks – by year – its top mergers and acquisitions made by companies in North America over the last two decades .
Do you have a story to share ? If you would like to be featured in an upcoming issue of Business Chief , please get in touch at
georgia . wilson @ bizclikmedia . com
Enjoy the issue ! Georgia Wilson
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