community of innovation practice – an initiative that will help them showcase examples of innovation and best practice – but also highlights the success of staff . “ People thrive when they feel appreciated ” Kapetanovic says . “ The website very specifically zooms in on innovation and really puts staff at the center of it all .”
“ Health IT projects are successful when the technology meets the needs of the organization and when the end users are involved in the implementation of the technology ” Dr Justin Cross says . “ When you ’ re moving your organization into a new digital ecosystem and a new care delivery paradigm , you can ’ t just focus on the technology . You also need to plan for and help your organization transition from a culture perspective , from previously siloed ways of doing things to more integrated ways of doing things .
“ The focus is on how we ’ re now bringing our organisation along and transforming how our teams work and how our care is organised , how we want to interact with our patients and how we deliver care to them ” he adds .
Despite the challenges the pandemic has thrown up , Kapetanovic says they are very clear about their future direction and what drives their strategy . “ Democratise care with the use of technology , empower the patient , center the care on them , and push it as much as possible out of the institutional walls , and closer to the patient .”
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