“ We ’ ve had phenomenal feedback from the physicians , with some saying they can see two more patients a day because they walk into the room knowing what needs to be done ”
— Richard Queen , Director of Data Solutions , Memorial Health System the provider experience , the patient experience , population health , and reducing cost . “ The last two are about value-based care ,” he says . “ That is the focus of everything we design , even from a technological standpoint , including better managing chronic diseases , ensuring patients receive preventative care , and designing solutions to be more cost effective .”
Queen has created CareBridge , a piece of software that draws from multiple data sources including the EMR , BOLT , different immunization vendors , the FDA , the US Census Bureau , and CMS Centers for Medicare and Medicaid Services . “ CareBridge draws from these external data sources and combines this with our clinical data to enhance what we can do ,” he says .
Part of its aim is to provide evidencebased preventative care , something that only eight to 15 % of Americans receive in full measure .
“ For example , people with diabetes need a hemoglobin A1C lab test at least once a year . It ’ s very common for a third to a half of diabetic patients to have not had one in the last 12 months ,” Queen says .
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