PAML
high quality product .
PAML ’ s efforts to achieve this balance have been instrumental in the company ’ s 98.5 percent customer satisfaction rating .
“ We have made a conscious effort over the last few years on quality and service ,” says Velázquez . “ If we have good service and superior quality , then the rest falls into place . But if you have service lapses or poor quality , it doesn ’ t matter what you have — you ’ re not going to create a long term relationship .”
LOOKING FORWARD “ In terms of growth , we ’ re aiming at another record year . I think the numbers speak for themselves ,” says Velázquez , noting that March 2016 marked the most successful month in PAML history in terms of volume . To maintain this steady and sustained growth , PAML is employing several modes of development and expansion from
116 July 2016