Business Chief US+CAN Magazine July 2016 | Page 118

PAML
PAML Employees during Lab Week
its clients . “ We drop our own operating expenses about five percent or so at a minimum every year , which allows us to remain cost competitive , because our clients also face a lot of financial pressures ,” says Velázquez . “ It ’ s all part of our remaining in line with our clients — we have to ensure that paying for laboratory services does not become an issue for them because we ’ ve priced ourselves out of the market .”
All of these efforts may take time , but each one carries PAML closer to its goal : to provide an exceptional
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