HEALTHCARE alert them wherever they might be .”
Tackling customer service on another front , PAML recently updated its website and client portal in a move that significantly increased functionality and ease of use as well as brought the company ’ s client interface into the modern age .
“ I think our website not only has increased in functionality but also has a more contemporary look ,” says Velázquez . “ It needed a refresh to stay current with the look and feel that customers expect from successful websites nowadays . It certainly has made it easier for people to communicate with us
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