SUPPLY CHAIN
SCI honors those who have served through the Dignity Memorial Homeless Veterans Burial Program
is that when I got here in 2009 , a lot of younger people were being brought in who are more tech-savvy ; they were asking ‘ why can ’ t you put this information on an iPad ?’ The result is that they can give the customer a better experience and assist them even in their home .”
Luczynski ’ s team has worked hard over the past eight years and it has paid off thoroughly .
“ We ’ re the only company in this industry that uses J . D . Power , and it ’ s engrained in our company and our customer service processes ,”
Luczynski says . “ In 2016 we were awarded the President ’ s Award , which in the history of J . D . Power has only been given twelve times . So the people out in the field are doing a tremendous job , and we ’ re here to support them ,” he concludes with absolute modesty .
* As used herein , “ Service Corporation International ,” “ SCI ,” or the “ company ” refers to Service Corporation International and all of its affiliated companies . www . sci-corp . com 83