Business Chief US+CAN Magazine November 2015 | Page 61

NORTH AMERICAN POWER
ENERGY to-end platform . This innovation will have a single system of record for all of the company ’ s data , allowing for all customer types ( residential , small and large commercial ) to run on the same platform .
Constructed with a true servicesoriented architecture in mind , the company will now be able to utilize independent layers to segment data and customers .
“ Owning our technology from beginning to end will allow us to run an extremely efficient operations team ,” said Crysdale . “ We will also be eliminating the age-old issue of massive data persistence and reconciliation of data sets and reports ,” he added .
“ Now and going forward , there is a very strong emphasis on technology . Automation , single system of record , workflow , work queue management , et cetera , allow us to manage the business effectively on a daily basis at a much lower cost and with a higher level of accuracy . Technology allows us to shift from reactive to proactive ,” Crysdale said .
He added , “ We will soon have the technology and data to measure the most granular KPI . We will not only be able to measure effectiveness , but we will be able to proactively manage our business intelligently by analyzing our data and looking forward . We will have the capability to conduct ‘ what if ’ scenarios and understand how today ’ s decisions may impact tomorrow ’ s objectives .” North American Power is also focused on purchasing energy at the best possible rate to further allow the company to offer customers competitive pricing . When it comes to its energy supply , Allegro Development and Adapt2 are two partners who have contributed to North American Power ’ s success . Allegro provides the company with the commodity management software used to manage the electricity and natural gas books of business on a daily basis , while Adapt2 helps North American Power absorb the enormous amounts of data provided by the Independent System Operators .
“ We place a huge emphasis on using cutting-edge innovations and efficiencies ,” Brown said . “ Allegro and Adapt2 help set us apart from our competition and give us true advantage in the marketplace .”
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