Business Chief US+CAN Magazine October 2018 | Page 97

TECHNOLOGY
office locations throughout the province , we have the ability to service our clients locally , and we take pride in servicing communities big and small in Ontario . Our brokers , our Account Executives and our staff treat our clients and customers as if they are one of their own .”
Technology and customer service go hand in hand at PBL Insurance , and as the industry shifts under the influence of the technological revolution it seems the company is ready for any dynamic changes that may come its way .
“ In five or 10 years , I expect PBL Insurance will be the top broker in Ontario , building partnerships yearly with other brokerages in the industry ,” predicts Faraone . “ I believe we will be a leader in innovation and that we will be an example to other brokerages on how they can leverage the latest technology to their advantage . It ’ s not always about spending the most money and getting the latest and greatest , it ’ s about understanding and fine-tuning technology to your company ’ s needs .”
97
www . businesschief . com