describes as “ truly peerless in the healthcare industry ,” and one that has “ created a family feel at Prime Healthcare that unites all employees .” On a personal level , Conaway has big plans for his department : “ For Prime Healthcare ’ s IT department , I will also focus on volatility , uncertainty , complexity and ambiguity ( VUCA ). The ability to be prepared and run scenarios will help us stay relevant . Experience has taught me that there will be problems , and those who turn obstacles into opportunities succeed .” With the commitment to empathetic customer service , and building upon the technical excellence of its IT department , Prime Healthcare will continue to revolutionize the healthcare industry .
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