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20 % at least , year over year ,” says Mahapatra . “ Clients look for our help because they want to understand what kind of benchmark data we have ; where the market is going and what necessary steps they need to take to avoid disruption and obtain a competitive advantage . They also want to validate the particular strategy which they have in mind , and we can advise them if it is the right area to invest in , as we have been providing end-to-end solutions for a lot of different customers in this area .”
No matter the technical prowess , technological solutions cannot be instituted and maintained without
“ It ’ s not about shiny objects . Tinkering is insufficient ”
— Sub Mahapatra , Director , PWC internal support , and Mahapatra emphasizes the need for dialogue within all levels of an organization . “ Ten years ago , it was just the CIO who was discussing digital transformation . Today , we engage with the CEO and sometimes the board as well . The first thing you need to get is senior executive buy-in , then put the strategy in place , and finally have a plan to execute that strategy .” Such is the demand for , and necessity of , designing and developing digital transformation
SEPTEMBER 2019