TECHNOLOGY | DIGITAL ECOSYSTEMS
AN EFFICIENT DIGITAL ECOSYSTEM PROVIDES THE KEY TO STRUCTURING DATA AND EXTRACTING ITS VALUE
Carsten Bruhn CEO North America , Ricoh
where they can gain efficiencies , whether that ’ s how best to use their workforce or provide a superior work product for their clients – something that would be impossible without having a strong digital ecosystem .”
Supporting the era of digital transformation Clearly , developments over the past few years have accelerated our need to be able to share information securely and easily .
However , a new challenge is afoot , says Bruhn , and it relates to data .
“ Companies today are producing millions of pages of data each day , much of which is dispersed across multiple silos throughout the organisation ,” he explains , insisting that valuable information can often be inaccessible or underutilised .
“ An efficient digital ecosystem provides the key to structure this data and extract its value .”
AI and groundbreaking tools like OpenAI ’ s ChatGPT , which catapulted this game-changing technology into the mainstream towards the end of 2022 , evidently come into this conversation .
This collective tendency toward digital adoption has motivated businesses to respond , and that urgency will surely increase as technological innovations become even more groundbreaking .
“ ChatGPT and its widespread availability to consumers has been the catalyst for businesses really considering and adopting AI to transform their operations ,” Hart goes on .
“ Having an established network of digitised solutions that seamlessly connect with one another is vital to making sure businesses can quickly take advantage of new technologies being developed .”
Digital ecosystems : Crucial to clients and the workforce As mentioned , Williams Lea , which offers BPO to a wide variety of major companies , relies heavily on its digital ecosystem .
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