PLAY | CONCIERGE
“ We are seeing more and more responsible and sustainable requests emerge ,” says Larigaldie , acknowledging that while clients still demand unique experiences and excellent service , they will not do so at any price or impact .
“ In order to best respond to the changing demands of our members , we have re-invented our solutions ”, Larigaldie tells Business Chief , explaining how Jean Paul Group ’ s Concierge Managers are working with Partners , of which there are thousands , to adapt the offers – rescheduling training on certain travel destinations or dining solutions to ensure the group ’ s concierges can recommend the right products .
Ten Lifestyle is also seeing an increase in its members “ looking to make more sustainable choices from the brands they buy from , to the restaurants they eat at , and the companies they travel with ,” says Stanley . And is seeing rising requests for experiences that educate , such as foraging in different locations like Japan , and for lowimpact travel and farm-to-table restaurants .
Pure Entertainment Group , which offers luxury travel and concierge services to private and corporate clients worldwide , is finding the same with an increasing number of clients requesting sustainably focused experiences and services , and in particular , rising demand for luxury experiences that are also philanthropic .
“ Clients are seeking our guidance on ways they can contribute , whether financially or via participation , to initiatives that support the environment , economy , and local inhabitants of the area in which they intend to visit ,” Steve Edo , CEO and founder of Pure Entertainment Group tells Business Chief .
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