“ Moving the entire business to an integrated

technology base with common connectivity

and other tools

right across North

America was a major task ”

user who owns the project , and IT is just a service to help you deliver it how they want it . They are in the front seat driving the car !” This makes the end users much more aware of the product they are using , he adds , than it would if IT were to dump it on them , letting them figure out how to make it work .

The launch of the BaaS offering is scheduled for 2018 , when an entire industry sector including leading reps and potentially OEM ’ s will have the opportunity to benefit from five years of intensive development work at HTS . Time perhaps for Navarro to reflect on the strategic role that CIOs

– Alejandro Navarro , CIO at HTS

100 April 2017