FLOOID
everything , then you need to verify everything , then you need to encrypt everything .
“ You need to have cyber defence solutions , for sure . In order to verify everything , you need to understand who is actually using the system , so you need digital identities and then to encrypt everything . You need data protection systems . The technologies are changing really fast and that requires constant adaptation .”
What adaptation ? “ The biggest transformation is from old-school IT teams to Site Reliability Engineering and DevOps . It ’ s all about breaking down barriers and automating routine work . Our engineers should work 50 per cent on manual work , and 50 per cent to remove that work .”
Digital transformation in retail Covid-19 has sped the journey of retail bricks and mortar towards a hybrid future where shoppers are online and in the store , potentially at the same time . Attitudes to payments are changing , led by the increased use of contactless payments and , owing to their higher payment ceilings , mobile .
Osborne sees the change in payment habits becoming permanent . “ These big accelerations we ’ ve seen due to Covid are not going to go away ,” he predicts . “ Once you ’ ve got the ability to go into M & S to buy a sandwich for your lunch on your phone , and you can get in and out very quickly , why are you ever going to stand in a queue again ? And we ’ ve definitely seen those things as part of the digital transformation having a big impact within the store . They ’ d started anyway , but Covid has accelerated things like contactless payments . Those things have a big impact within the digital space within the store .”
Flooid powers many self-service capabilities including FlooidPay a simple , safe contactless payment option . 350 April 2021