Business Chief US+CAN Magazine August 2020 | Page 17

The future of AI and your business
The future of AI and your business
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17 customer experience , Cheprasov established an eight-year road map ( 2017 to 2025 ) and the company formally established the Dentsu Aegis Automation Centre of Expertise ( CoE ). “ Today , we have over 400 people engaged with the CoE as part of our global community of automation champions and experts . But , as far as I ’ m concerned , this is still only the beginning ; the future of automation should be placed in the hands of every single employee ,” he states . With the goal of making teams as efficient , productive and happy as possible , the CoE functions to optimise the working lives of a company ’ s employees . Capable of augmenting workloads by automating a boring or repetitive task , Dentsu Aegis can help mitigate or eliminate the laborious strain caused by routine tasks , approval turnarounds and bottlenecks . “ We can automate a process end-to-end and give that time back to employees to handle more critical tasks that cannot be automated , such as creative , critical , strategic thinking , complex problem solving and more . Our mission is to elevate human potential ,” says Cheprasov . businesschief . com