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Kramer adds that when it comes to digital innovation and transformation , “ it ’ s about how we can use technology to achieve this . We have developed a new application called Mobile Pro – a mobile point of sale – with our partner Stratix . Recently , this application has been vital in maintaining social distancing . Customers work with our associates to place their orders via Mobile Pro and wait in their vehicle for an associate to bring them their order .”
Kramer adds that when it comes to digital innovation and transformation ,
“ it ’ s about how we can use technology to achieve this . We have developed a new mobile point of sale application with our partner Stratix . Recently , this application has been vital in maintaining social distancing . With our new mobile point of sale , customers arrive at our branches and our associates can greet them as they pull up . Our SiteOne associates can open an order on this system , adding the products they need , pull the order and send the customer on their way to the job . It ’ s done safely and efficiently .”
While this application has been a vital tool for the company , Kramer explains that the company still has plans to improve it further . “ While the application has several enhancements planned for future use , it has played a vital role in keeping our associates safe ,” he says .
In addition to mobile point of sale , the company also has plans in the pipeline for siteone . com . Kramer says they will look to continue to evolve and develop the system to make it easier to search for products and place an order online , as well as develop a recommendation engine
DECEMBER 2020