Business Chief US+CAN Magazine December 2020 | Page 51

How Artificial Intelligence is Reinventing HR , Skills and the Employee Experience
How Artificial Intelligence is Reinventing HR , Skills and the Employee Experience
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51 In fact , speaking with executive experts in HR operations , the consensus highlights that benefits of AI in HR operations come from a collaborative approach between AI and humans , with a core use case being to provide efficiency gains . “ It has allowed us to do the same thing we always did – but faster and more cost effective ,” comments Andi Britt , Senior Partner at IBM Talent & Transformation , IBM Services Europe . While the internet brought the capability of fast recruitment , both Britt and Chris Huff , CSO at Kofax identify that AI can apply the same speed to the assessment of potential candidates , the likelihood of future success and the expected timeframe to fill a given role . “ This is an example of the ways in which AI is changing the situation so that technology enables the HR function to solve critical business challenges , building on earlier contributions from workforce analytics ,” added Britt .
With COVID-19 placing organisation and business operations on the edge of a pivotal moment when it comes to
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