WHAT WERE THE TOP THREE EMERGING TRENDS FOR THE WORKPLACE ENVIRONMENT PRIOR TO COVID-19 ?
SINCE THE OUTBREAK OF COVID-19 , HOW HAS THE WORKING ENVIRONMENT CHANGED IN 2021 COMPARED TO 2020 ?
HUMAN CAPITAL
44
WHAT WERE THE TOP THREE EMERGING TRENDS FOR THE WORKPLACE ENVIRONMENT PRIOR TO COVID-19 ?
AFTER
• Increasingly agile
• Campus-based , Location Independent Agile
• Led by technology
SINCE THE OUTBREAK OF COVID-19 , HOW HAS THE WORKING ENVIRONMENT CHANGED IN 2021 COMPARED TO 2020 ?
As you ’ d expect , our key priority has been keeping our staff safe while ensuring our global customer base continues to receive the service they have come to expect and the tools they need to adapt .
“ Before the pandemic , TCS – like most businesses – mainly operated from offices all across the world ”
Ramkumar Chandrasekaran , HR Director , TCS UK & Ireland
With the rise in the working from home trend , workplaces have had to rapidly adapt to life from home . Here at TCS we have so far enabled remote working for 95 per cent of our global workforce and established cloudbased governance of over 23,000 projects , enabling high volumes of digital collaboration – 35,000 online meetings , 406,000 calls , and over three million messages .
This was made possible by the Secure Borderless Workspaces model which enables remote access for employees , sets up a suitable cybersecurity framework and all project management practices and systems needed to ensure that work allocation , monitoring and reporting continues as normal . In this way , the SBWS model ensured that neither the quality nor the timeliness of client deliveries was ever compromised .
All of our employees are under different pressures while they are working from home and that is something that all businesses need to be mindful of . Protecting our staff ’ s mental and physical health is a real priority for TCS – and is of course particularly important
FEBRUARY 2021