ESCO ADVISORS
ENERGY don ’ t . By remaining focused on the systems and services they provide , along with the highest degree of professionalism , ESCO Advisors has the competitive edge that keeps clients returning for more .
Implementing continuous improvement strategies “ If anything is true , that is ,” answered Michael Parrella when asked if continuous improvement strategies were in place at ESCO Advisors . “ We are constantly putting pressure on ourselves to improve in every way — from our products to our interactions with clients .”
ESCO Advisors is a strong believer in there always being room for improvement , and the company doesn ’ t follow a “ rinse and repeat ” model , but rather a “ rinse , review and improve ” one . In addition , ESCO Advisors has implemented performance measurements into its software to improve the quality of forecasts and the data transmitted to clients .
“ We measure for accuracy every day for our clients , and if something goes wrong , we look into it , fix it and build a solution into our systems ,” said Jon Parrella .
Customer feedback is integral to the success of ESCO Advisors and the input received from clients is integrated into product updates and system procedures .
“ You really get the best of breed in our software that not a lot of people have access to ,” added Jon Parrella .
Technology Advantage ESCO Advisors has taken a different approach than most Software as a Service ( SaaS ) companies when it comes to hosting the application that has helped them grow quickly . ESCO Advisors works with Adapture to run a managed hosted solution that costs a quarter of the price of hosting in the cloud , while still allowing for the ability to architect a solution specifically designed for disk I / O . “ With the amount of data we need to process every day , it was critical to architect a solution that was scalable and fast ,” said Michael Parrella . “ We have been able to grow quickly without having to have the IT overhead to manage our servers , and make sure we always have the latest and fastest equipment available .”
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