Business Chief US+CAN Magazine October 2018 | Page 90

PBL INSURANCE LIMITED
90 switches . “ We ’ re wiping the slate clean and redesigning everything . We ’ re rolling out new technologies to help us minimize the equipment footprint but not sacrifice the service to our clients ,” says Faraone .
One of the company ’ s most cogent uses of technological innovation has been how it has selected a new cuttingedge broker management system . By adopting TechCanary , a solution based on Salesforce ’ s platform , PBL Insurance is breaking away from the confines of traditional insurance technology software . In using a cloud-based , analytics-driven system , Faraone says it ’ s reducing administrative burdens while simultaneously enhancing the visibility of its operations .
“ We are the first Canadian company to move to the TechCanary platform ,” notes Faraone . “ You could say there ’ s a lot of eyes on us to see how the solution is being rolled out in the Canadian market .” With such a wide range of clientele and data , Faraone believes that the platform will help
OCTOBER 2018