PBL INSURANCE LIMITED
92 versus where they are today has been a complete 180-degree turnaround .”
Cloud technology has been a major trend in the insurance industry . Aside from its ability to lower costs and boost productivity through mobile working , it also offers a business continuity plan and security . Not one to stay in the shadows , PBL Insurance is embracing cloud technology through its new broker management system and colocation site .
“ We are moving towards the cloud more and more every day ,” Faraone says . “ There ’ s no downtime and there ’ s no lag , so efficiency is huge with this roll out . It ’ s ensuring that slow technology isn ’ t being used as a scapegoat . Our new broker management system also uses cloud technology which means our Account Executives can log into our system from anywhere and do business right on the spot .
“ We also have a very good system where we back up everything on our network nightly and then we move it to a colocation site which has its own back-up there . Then we move it to the cloud ,” he continues . “ It may sound like there ’ s a back-up of a back-up , but it ’ s very important to make sure that we know where all of our data is and that it ’ s accessible to us at a drop of a hat .
“ It ’ s promoting efficiency and productivity , but it will also change the customer experience ,” he continues . “ By using cloud technologies like TechCanary , our customer will be able to get faster quotes and faster service while we tie everything together .”
With cutting-edge technologies being rolled out every day , technology partnerships have become critical to any digital transformation . Faraone believes that the company ’ s alliance with technology innovators like MicroAge is helping to
OCTOBER 2018