What was it about the opportunity at ServiceNow that inspired you to make the commitment to this business ? ServiceNow is a very customerfocused company with great products and technology . We are making a difference in how people work . We make the world of work ‘ work ’ better for people . That ’ s our purpose , and that ’ s incredibly inspiring to me . We believe deeply in the vision of our founder Fred Luddy to help make work easier for regular people . And we are building on the great work my predecessor , Frank Slootman , did to grow ServiceNow and put us
on the path we are on today . We are focused on helping our customers succeed , and on building a great , enduring company that will help shape the future of work for people .
This is my first time working in enterprise software . I ’ ve spent most of my first year listening to and learning from our customers . It ’ s been very gratifying to hear the passion people have for ServiceNow and what we can achieve together . I ’ ve also been struck by how startlingly consistent the conversations are regarding the challenges CIOs face . We are doubling down on customer success , making sure we are a valued strategic
16 April 2018