BAY & BAY TRANSPORTATION
Sam Anderson - President / CEO Brokerage can operate from virtually anywhere we can get internet access . Even if we have a power outage or the phones go down , we can operate with just a cell phone and still conduct business with our carriers and customers .”
As Smith explains , the significant expense of an in-house program like BOSS is well worth the cost for the safety net and convenience that it provides . “ It gives us an advantage in the market that is hard for any of the canned packages available to brokers to copy ,” he says . “ The cost to develop BOSS was well over a million dollars and it never ends — you ’ re in the IT business forever once you ’ ve developed your own software — but we think it gives us a leg up on everybody else .”
LOOKING FORWARD Bay & Bay is looking forward to more rapid growth in its future . “ Last year our brokerage grew
116 February 2016